Return & Refund Policy

Thanks for shopping at X-Flavors

We aim to provide an excellent shipping service every time, but we can even occasionally experience the off day. The best way to guarantee an extraordinary experience is to review our shipping guidelines and keep them in mind when placing orders.

If you have an issue that isn’t covered below, don’t hesitate to contact our team at, and we’ll help you work through a solution.

Thank You for your Business!


Tu returns your product; it must be unused, and in the same condition you received it. Your item must be in its original packaging. You have 30 calendar days to return an item from the date you received it.

Return Shipping Cost.

1. If you are returning the item due to 

a) Better price, 

b) Change of mind, 

c) No longer needed, or 

d) Ordered the wrong item, 

you are responsible for returning the product to our warehouse; there is no re-stock fee for the items, and shipping costs are not refundable.  

Shipping Address to Return:


11820 Miramar Parkway

Suite B4

Miramar, FL 33025

2. If you are returning the item due to performance, please get in touch with us at to assist you with your issue. 


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card/Paypal (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Shipping costs are not refundable.

X-Flavors Gelato, Soft Serve & Frozen Yogurt Flavors